IT Support Services

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IT Support Services

Everyday tasks in your business can be painfully inefficient without a proper IT infrastructure and IT Support Services. The following reasons are why companies  outsource their IT support services. We have provided IT Support  since 2004 and have always kept the customer in mind. As businesses become increasingly international, new technologies play an essential role in making communication easy and making the world smaller. Providing IT infrastructure support services across these technologies has been demanding for decades. Our IT Support team has a broad range of skills covering a large spectrum of IT support services for your business.

Outsourcing your IT infrastructure support to an IT Support Company like Server Consultancy ensures you have access to up-to-date IT support services to keep your IT running efficiently. We have been providing IT support services to small and medium-sized businesses   for nearly twenty years, and in doing so, we have become one of best IT support providers.

Due to cost, it’s not uncommon for businesses to ignore their IT infrastructure, including servers, data backup & protection, business continuity, cyber security, and networks. You risk your IT infrastructure failing, and a few small, ignored failures lead to a disaster that can cost you more money and downtime than you saved. A good IT support company will deeply understand IT infrastructure management. They can help businesses design, implement, and maintain their IT systems efficiently and securely.

IT Support Services Solution for You

Work with an IT Support Company to determine your managed IT support needs. You won’t always find IT support solutions in a standard package for your business. However, we offer flexible and customised IT support solutions that you can select and combine to meet your specific needs.

You may not need to outsource your IT infrastructure support fully to an IT support company, but you can still know that your critical IT systems are in good hands. We offer many IT support services, including backup, disaster recovery, and endpoint protection. We work with businesses of all sizes to understand their IT requirements and budgets, and we customarily build an IT support solution that meets their specific needs.

Quick Response Time with Service Level Agreement

Keeping up with IT support demands can be challenging, so You have decided to outsource your IT infrastructure support to us. We create a Service Level Agreement ( SLA) outlining our response time to your IT issues.

SLA depends on priorities, urgency and impact on business. E.g. ( low, medium and High ).

Suppose you experience a problem with your server on-premises or on the cloud. In that case, we can instantly respond to ensure that it’s fixed as quickly as possible and you experience the minimum downtime. Our fast response times are crucial to the success of our IT support services to businesses.

Quick Remote Support – Business IT Support 

Remote access to your IT Infrastructure allows IT support companies to troubleshoot and solve your technical issues by connecting to your device via the Internet. We offer remote IT support services for problems fixed over the Internet worldwide to make our response times even faster. Remote support increases response time, saves time and money on call-out fees and allows you to get back to work more quickly.

Our Remote IT support services use strong encryption to keep your data secure. Our technical support can only access your computer on demand and stops remote access once the problem is fixed. We can also provide you with an on-demand remote session recording for quality and monitoring purposes.

Acronis Cloud Backup

 

 

Acronis Cloud Backup is a comprehensive cloud-based backup solution that allows you to securely store and protect your data in the cloud. It’s designed for both personal users and businesses, offering flexible backup options and robust data protection features.

Key Features of Acronis Cloud Backup

  1. Cloud Storage:

    • Acronis provides a secure and reliable cloud storage platform where your files, photos, videos, system backups, and other data are stored.
    • The storage is protected by 256-bit AES encryption, ensuring that your data is safe from unauthorized access both during transmission and at rest.

  2. Automatic Backup:

    • Acronis Cloud Backup can automatically back up your data, including photos, documents, and system images. You can set it to back up daily, weekly, or on a custom schedule to ensure your data is regularly protected.
    • Incremental Backups: After an initial full backup, Acronis performs incremental backups, only saving the changes made since the last backup, which saves bandwidth and storage space.

  3. Cross-Platform Support:

    • Acronis Cloud Backup supports a wide variety of devices and platforms, including Windows, Mac, iOS, and Android. You can back up files from multiple devices to a central cloud storage, making it ideal for users with diverse devices.
    • For businesses, Acronis also supports virtual machines, Linux servers, and Microsoft 365 (for backing up emails, contacts, and files stored in OneDrive).

  4. Ransomware Protection:

    • Acronis Cloud Backup includes Acronis Active Protection, which uses machine learning and behavioral analysis to detect and block ransomware attacks in real-time.
    • If ransomware is detected, Acronis can automatically restore the affected files to a safe state from the backup, ensuring your photos and other important files are protected.

  5. Backup of System Images:

    • Besides individual files, Acronis allows you to back up full system images. This means that not only your data but also your operating system, applications, and settings can be restored quickly in case of a disaster.
    • This feature is particularly useful for businesses or advanced users who need to recover an entire system setup.

  6. File Synchronization and Sharing:

    • Acronis’ cloud storage can also be used for file synchronization between devices, meaning your files (including photos) are always up to date across all your devices.
    • You can also share files with others securely using password protection, with a customizable sharing link.

  7. Search and Restore:

    • Acronis makes it easy to find and restore individual files or entire backups. You can browse your backup history, search by file name or metadata, and restore only the files you need.
    • Restoring data is also flexible: you can restore to the original device or to a new one, and you can choose between full system restore or partial restore.

  8. Scalability:

    • Acronis offers scalable storage options, whether you are a home user needing a few gigabytes or a business requiring terabytes of storage. Users can upgrade their storage plans as their data backup needs grow.

Acronis Cloud Backup Plans

Acronis typically offers several subscription plans, which vary in terms of storage capacity and the number of devices they can support:

  1. For Home Users:

    • 1 Device Plan: Includes backup for one PC, Mac, or mobile device, with a specified amount of cloud storage (e.g., 500 GB, 1 TB).
    • 5 Device Plan: Allows you to back up up to 5 devices (PCs, Macs, or mobile devices) with a larger amount of cloud storage (e.g., 5 TB or more).
    • Premium Plan: Offers the most advanced features, including priority support, ransomware protection, and unlimited cloud storage for more demanding backup needs.

  2. For Businesses:

    • Business Backup Plans: These plans are designed for servers, workstations, virtual machines, and business-critical applications. They can include advanced features such as centralized management and disaster recovery options.
    • Customizable Storage Options: Businesses can scale up their storage as needed and choose between hybrid cloud setups (combining local and cloud backups).

 

Acronis Cloud Backup Pricing

The pricing for Acronis Cloud Backup depends on the plan you select and the storage capacity you need. Below is a rough idea of the pricing structure:

  1. Home Users:

    • 1 Device Plan (e.g., 500 GB or 1 TB storage): Approximately $50–$100 per year.
    • 5 Device Plan (e.g., 5 TB storage): Approximately $100–$200 per year.
    • Premium Plan (unlimited storage): Pricing may vary, but typically $200–$300 per year.

  2. Business Plans:

    • Pricing for business plans varies greatly depending on the number of devices, storage capacity, and any additional features required. Custom plans are available based on specific business needs, with prices generally starting at around $500–$1000 per year.

Benefits of Acronis Cloud Backup

  • Security: Acronis is known for its robust security features, including encryption, ransomware protection, and secure cloud storage, making it one of the safest backup solutions available.
  • Ease of Use: The user interface is simple and intuitive, making it easy for anyone to set up backups, schedule them, and restore files when necessary.
  • File Versioning: Acronis keeps multiple versions of your backed-up files, allowing you to restore older versions if needed.
  • Disaster Recovery: Acronis Cloud Backup offers disaster recovery tools that can be crucial for businesses, including the ability to recover from system failures, ransomware attacks, or accidental deletions.

How to Set Up Acronis Cloud Backup

  1. Sign Up: Create an account on Acronis’ website and choose a suitable backup plan.
  2. Install the Acronis App: Download and install the Acronis software on your device (PC, Mac, or mobile).
  3. Set Up Backup: Configure your backup preferences, such as what files to back up, how often to back up, and whether to back up to the cloud or a local device.
  4. Start Backup: Once everything is set up, Acronis will automatically back up your data according to your chosen schedule.
  5. Restore Files: To restore files, simply log in to your Acronis account, find the backup you need, and restore the files to your device.

Conclusion

Acronis Cloud Backup is a versatile and reliable backup solution that combines cloud storage, data protection, and disaster recovery tools into one platform. It’s suitable for both individuals and businesses, offering peace of mind knowing that your data, including photos, videos, and important documents, is securely backed up and protected from potential threats like ransomware.

It sounds like you’re referring to an Acronis plan and possibly looking for information related to Acronis’ backup and recovery services, or perhaps their photo management solutions. Let me break this down for you:

 

Acronis Plans

Acronis provides various plans depending on the product and service you’re looking for. Some of the most common Acronis plans include:

  1. Acronis Cyber Protect Home Office (formerly Acronis True Image)

    • This is Acronis’ solution for personal and small business backup needs. It includes cloud backup, disk cloning, ransomware protection, and file synchronization.
    • Features: Backup for Windows, Mac, mobile devices, cloud storage, anti-ransomware, and 256-bit AES encryption.
    • Plans: Typically includes options like:
      • 1 PC/Mac (with a basic cloud storage option)
      • Up to 5 devices (with increased cloud storage)
      • Premium (for larger backup needs, more devices, and advanced features like off-site storage).

  2. Acronis Cyber Backup (for businesses)

    • Tailored for businesses, this solution offers enterprise-level backup and disaster recovery options.
    • Includes backup for servers, virtual machines, and cloud workloads.
    • Features: Disaster recovery, backup automation, ransomware protection, cloud backup, and hybrid storage solutions.

  3. Acronis Cloud Storage

    • Acronis also offers standalone cloud storage plans for backing up and storing data in the cloud.
    • These plans usually come with options like:
      • 500 GB, 1 TB, or more cloud storage.

Acronis and Photos

Acronis solutions can be used to back up and manage your photos as part of general file and data backup. Acronis’ True Image (now part of Acronis Cyber Protect Home Office) provides the following for photo management:

  • Cloud Backup for Photos: You can back up your photos from multiple devices (PC, Mac, mobile) to Acronis’ cloud storage.
  • Automated Backup: Photos and videos can be backed up automatically, ensuring that they are safe in case of device failure or data loss.
  • File Synchronization: If you’re using Acronis’ cloud storage, you can synchronize your photos across all your devices, making them accessible anywhere.
  • Data Protection: Acronis’ anti-ransomware protection also covers photos to ensure they are safe from cyber threats like ransomware.

If you were looking for something specific regarding Acronis plans and photos, such as the price details, features, or how to implement it for photo backup, let me know!

Here’s a table summarizing the key Acronis backup plans that you can use for photo backup, detailing the features, storage options, and pricing for personal and business use:

Acronis Backup Plan Target Audience Backup Options Key Features for Photos Storage Options Pricing (Approx.)
Acronis Cyber Protect Home Office (1 PC/Mac) Personal/Home Users Backup of individual files, folders, system images, and mobile devices – Cloud backup for photos (select folders)
– File synchronization
– Automatic backup		 500 GB or 1 TB (cloud storage) $49.99/year (1 device, 500 GB or 1 TB)
Acronis Cyber Protect Home Office (5 Devices) Personal/Home Users Backup up to 5 devices (PCs, Macs, mobile) – Cloud backup for multiple devices
– Sync photos across devices
– Incremental backup		 1 TB or 5 TB (cloud storage) $99.99/year (5 devices, 1–5 TB)
Acronis Cyber Protect Home Office (Premium) Personal/Home Users Backup for PCs, Macs, mobile devices, full disk image backup – Unlimited cloud storage
– Advanced ransomware protection for photos
– Versioning		 Unlimited cloud storage $199.99/year (Unlimited storage)
Acronis Cloud Storage (Standalone) Personal Use, Photographers Cloud-only storage for photos and other files – Automatic backup of photos
– Secure file sharing
– Mobile backup		 500 GB, 1 TB, 5 TB $49/year (500 GB)
$99/year (1 TB)
$249/year (5 TB)
Acronis Cyber Backup (Business) Businesses (e.g., Photo Studios) Backup for servers, workstations, VMs, cloud applications – Enterprise-level protection for photos
– Centralized management
– Full system backup and restore		 Custom storage (scalable) Starts at $500/year (custom plans)
 
 
 
 

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